QAM - Quality Assurance Management

It seems to me that North America is about 10 years behind several other countries in regards the effective use of quality practices, tools and principals like 5S, Kaizen, ISO, TQM, DOE, TPM, you name it .

Several training sessions and consulting work that I am performing today in Canada and USA were sessions and activities that I went through in Brazil in the 80’s and 90’s.

At that time we were forced to keep the standards higher than North American market to allow us to be competitive . At the same token the North American market didn’t seem to find necessary to maintain the same level (generally speaking) to maintain their market share.

After 12 years living in Canada, this is only an observation based on my past professional experience.

I am not saying that I am right or wrong.

But ………. whats your take on it ?

Edison Reis

www.qualityassurancemanagement.com

In the last decade several management tools were introduced and implemented worldwide. (DOE, Lean, Six Sigma, ISO, Lean Sigma, TQM, etc)

Sometimes to make a business model feasible and successful  more than approach has to be implemented which raises the question…..

Which process, tools or management principals have you implemented successfully (or not) and what was the outcome.

Please share your experience !

Thanks in advance