Tell me a business statement or model (or guru quote) that used to be “the one” few years ago but would quickly break your company in today’s world.

Here are some of my favorites …..

- If you build they will come
- If ain’t broken, don’t fix it
- Quality is measured by the level of complaints we receive

Have fun and think about all those statements that your first boss used to tell’a

Edison Reis

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23 Responses to “Tell me a business statement or model (or guru quote) that used to be “the one” few years ago but would quickly break your company in today’s world.”

  1. Tom Pyzdek Says:

    I don’t know if anyone was foolish enough to say it outright, but in the SPC days of the early-to-mid 1980s there was a definite belief that the short-term didn’t matter, only the long term. Ignoring the short-term cost many senior leaders their jobs; William E. Conway of Nashua comes to mind. I think ignoring the short term in today’s volatile environment could cost a company its survival. Leadership is a balancing act: short-term/long-term, customer/employee/investor.

    Snoop around a bit and see what you find. Maybe look at Deming. I’m a Deming fan, but he wasn’t infallible. Nor, for that matter, is anyone. (My apologies to the Pope!)

  2. Jennifer Silverberg Says:

    Three dangerous ones:

    Failure is not an option.
    Price sells cars.
    Money fixes everything.

  3. Russ Frayer Says:

    I have been told:

    The customer is always right
    You reap what you sow
    Do unto others as you would have them do unto you

  4. Woods Robinson Says:

    Need to meet the customers Business Plan versus your own.
    Being everything to everyone.

  5. King McNeill Says:

    Our first responsibility is to the stockholders.

  6. Rahul Jain Says:

    Lets make things better

  7. Lutz Filor Says:

    “Supply side economics”
    “Outsourcing” - After we outsourced every well defined business process, we see the discrepant between Management Bonuses and Unemployment and still wonder why we are in the pickle we are in.

    “Knowledge Worker” - Engineering is done in China or India, why do we need schools any longer. Accounting, Medical Analysis, Customer Service, Inside Sales, wonder why legal is protected and nobody else to practice in this country.

  8. Matt Crabtree Says:

    If it ain’t broke don’t fix it.

  9. Rick Bohan Says:

    The brain of all manufacturing processes:

    “We MAKE it work.”

  10. Herb Robbins Says:

    If ain’t broken, don’t fix it … well heck … “That’s the way we’ve always done it!”

    Scary how the bar just keeps getting raised. Happy Easter! - Herb

  11. Norbert Kozar Says:

    Great quotes!
    My all time favorit, It’s good enough. I read a little story about Rolls Royce how went bananas when he heard a factory worker make this statement.
    The next one is something we say in Austria (my country of origin)

    We never have the time to do it correct the first time, but we always seem to find the time to fix it later.

    Happy Easter to all of you

  12. Herb Robbins Says:

    When I was in Spain … they referred to deadlines as “Deathlines”.

    Talk about a motivator to get-r-done!

  13. Martijn Sjoorda Says:

    “A company’s sole objective should be to create shareholder value” Mmm… look where we are now, thanks to that. And for the record, that was not what Jack Welch said. Happy Easter.

  14. Rick Bach Says:

    If you’re not on the train, you’re under it.

    Don’t throw the baby out with the bath water.

    Always take your unfair share, never leave money on the table.

  15. Enio Marcello Says:

    Well, you forgot about one of the greatest quotes:

    - Our people is our most valuable asset

    Not to mention:

    - Our goal is to delight the customer
    - Cash is king
    - Leave no stone unturned

  16. Joanne Lamb Says:

    clubhouse and beer, that’s how I get the sale…LOL…worked for awhile!

  17. Jose Salinas Says:

    “The best is the enemy of the good” from the spanish “lo perfecto es enemigo de lo bueno” The English and Spanish are very similar, as they are both translations of Voltaire “Le mieux est l’ennemi du bien.”
    The original idea is that by trying to do thing perfect you may jeopardize a process or product that is already at a satisfactory standard. The problem is that whith such statement a manager may destroy initiatives which may make a product an outstanding one, and also may instate conformity and mediocrity within the company by stopping progress.

  18. Sandra Simmons Says:

    “Sell it cheap, we’ll make it up with volume.”

  19. Judy Miao Says:

    “I know what Quality is when I see it.”

  20. Walter Palisca Says:

    Maybe not totally business quotes, but wow!!! imagine the opportunities missed if these people were at the helm.

    Famous Computer (mostly) Quotes

    “Computers in the future may weigh no more than 1.5 tons.”
    - Popular Mechanics, 1949

    “I think there is a world market for maybe five computers.”
    - Thomas Watson, chairman of IBM, 1943

    “I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won’t last out the year.”
    - The editor in charge of business books for Prentice-Hall, 1957

    “But what…is it good for?”
    - Engineer at the Advanced Computing Systems Division of IBM, 1968, commenting on the microchip

    “There is no reason anyone would want a computer in their home.”
    - Ken Olson, president, chairman and founder of DEC

  21. Karin Lindner Says:

    The same in manufacturing - just imagine all the missed opportunities TODAY because of tremendous lack of leadership….

    I can think of three…….

    1) I am the boss, I know that, I show you what to do and how to do it……. (biggest obstacle to have an open mind and learn from others)
    2) What goes around, comes around (I wished it would be only good things and not the way how people mostly interpret this saying)
    3) If you don’t like it, there’s the door (cannot believe how many managers still say that)

  22. William 'Bill' McPhee Says:

    ” …and that’s why we’re here today your Honor.” ;)

  23. Sean Patterson Says:

    We are just building what the people want! (said by the world’s SUV makers during the oil crisis)

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