Comments on: Worldwide Quality Assurance Management Systems

By: Chris Butterworth

Chris Butterworth — Mon, 03 Nov 2008 18:49:25 +0000

I’ve been a quality practitioner for 20+ years and directly involved with, or managed all on your list. I would categorize the tools into two groups - scientific tools and management tools.
My biggest successes, saving hundreds of thousands of dollars, came from DOE and Six Sigma projects (scientific). The ISO 9001 certifications (management) I have achieved cold not be quantified in terms of financial beneficial.
Science beats management for making breakthroughs.
The Numerati are revealing insights in all areas where previous management approaches have not been successful.

Chris Butterworth

By: Eoin Barry

Eoin Barry — Fri, 24 Oct 2008 18:22:29 +0000

The list DOE, Lean, Six Sigma, ISO, Lean Sigma, TQM, is a combination of systems and tools - they are not mutually exclusive and indeed they support each other. When implemented correctly they are very successful. The priority you assign to using particular approaches to implementing a documented system of quality management, process reliability, waste elimination and process throughput improvement depends on your current business needs. They are all good. they all work when deployed correctly by committed well trained management with a bias for positive action.

Best wishes,

Eoin Barry
ARV Excellence Ltd.
http://www.arvexcellence.com

By: Edison Reis

Edison Reis — Tue, 21 Oct 2008 15:35:56 +0000

Hi Eric

Our area of expertise is around the ISO 9001 standard however while implementing these quality system (s) we use Lean principals and Design for Six Sigma.

I am a believer that only one approach (philosophic, systematic or functional) is not the answer. The best approach is to take benefit from the points or areas that suits your business and work them to succeed.

Edison Reis
http://www.qualityassurancemanagement.com

By: Eric Tzeng

Eric Tzeng — Tue, 21 Oct 2008 15:02:55 +0000

I view all tools cited by you complementary. Because in my mind, some are more philosophical and some are hard tools that you need for deployment. But like everything else, to make it successful, you need staunch management support and associated reward system to make it last.

I have been involved in six sigma since early 1990 and have seen concrete results arising from this deployment, maybe simply because we have solid goals to meet quarter to quarter and year to year.

How about your personal experience on these tools?

By: Edison Reis

Edison Reis — Tue, 21 Oct 2008 03:39:00 +0000

Hi Kreg

Thanks a lot fro your feedback ! We will check your website for sure.

Cheers

Edison Reis
http://www.qualityassurancemanagement.com