Which “BRIC” Country will become the most important player in the global economy?
February 2nd, 2012Interesting question posted on Linkedin and these are some of the comments received.
Edison Reis
What’s an acceptable return rate for a customer survey?
January 5th, 2012As I am often exposed to surveys, I would like to know whats your return rate.
Mine is usualy around 10% which is not bad but ….
Whats your take on it ?
Edison Reis
Do you accept the fact of paying a higher price for consistent quality, safety & reliability of products or services?
December 17th, 2011I am a firm believer quality has a price or should I say cost? …. How about you ?
Edison Reis
Whats your company aproach towards “operational excellence” and what are the pillars of the overall program?
December 17th, 2011My approach is linking Quality, Health, Safety and Contiuous improvement
How about yours
Edison Reis